Last updated: 03/12/25

Introduction & Our Commitment

At Drotsky’s Cabins, we consider your privacy critically important. We follow these guiding principles (inspired by best-practice standards):

• We are careful about which personal data we request and collect.

• We only retain personal data for as long as there is a legitimate reason.

• We aim to give you clear control over what information is shared publicly (or remains private), what is indexed, and what can be deleted.

• We strive for full transparency regarding how we gather, use, and share information.

• We safeguard your personal information against misuse, unauthorized access or disclosure.

This Privacy Policy describes how and why we collect and process information on our website and related services.

Who We Are & What This Policy Covers

This policy applies to all users and visitors of our website: https://drotskys.com (the online home of Drotsky’s Cabins), including anyone browsing, leaving comments, making bookings/enquiries, or otherwise interacting with our site or services.

If we offer additional services (e.g. booking forms, contact forms, newsletters, or user-accounts), this policy applies to data collected through those services as well.

Information We Collect

We collect information only when we have a valid reason. Our data-collection comes from three main sources:

1. Information you provide directly

• Contact and booking/enquiry forms: name, email address, phone number, message details, booking preferences, etc.

• Comments on blog posts or articles: name, email address, website (if provided), and the content of your comment.

• Any profile or registration data, should we implement a membership or booking-account system (e.g. name, email, password, contact or payment info if relevant).

• Uploaded media/files (e.g. photos) — e.g. if users share images as part of reviews or feedback.

2. Information collected automatically

• Log information: IP address, browser type and version, device operating system, date/time of access, referring site (if any). This helps us monitor site usage, detect and prevent spam or security threats, and improve our service.

• Usage information: which pages you visit, how long you stay, which links you follow — helps us understand site performance and usability, and improve the website.

• Cookies and similar technologies: to manage sessions, remember preferences (if opted-in), and support site functionality (see Cookies section below).

How & Why We Use Information

We may use collected data for the following purposes:

• To respond to enquiries or booking requests, and to fulfill bookings or service requests.

• To maintain and operate our website smoothly — including security, spam prevention, and technical maintenance.

• To improve user experience and site functionality by analyzing usage patterns and performance.

• To communicate with you — for example to send confirmations, updates about bookings, newsletters (if you opt in), or important notices.

• To enforce our terms and protect our properties, guests, and site from misuse, fraud, or illegal activity.

If your interaction requires payment (e.g. booking plus payment), payment and billing information will be collected and used only for the purposes of processing that transaction.

Cookies and Similar Technologies

We use cookies and similar technologies to facilitate certain features on our site:

• Cookies may be used to remember your name, email, and website (if you leave a comment and opt-in), so you do not have to re-enter that information next time.

• Session cookies for logged-in users (if applicable) to manage login, sessions, and site functionality.

• Preferences cookies to store your display or language preferences (if any).

You always have the option to block or delete cookies via your browser settings. However, please note that blocking cookies may affect site functionality and your user experience (e.g. you might need to re-enter information more often, or some features may not work correctly).

Sharing & Disclosure of Information

We do not share your personal information with third parties except under the following circumstances, and only with appropriate safeguards:

• Trusted service providers or partners who help us run the website, process bookings or payments, send communications, maintain security — but only for purposes consistent with this policy.

• Legal requirements: where required by law, court order, or regulatory authority.

• To protect rights, property or safety of Drotsky’s Cabins, our users/guests, or the public.

• With your explicit consent (for example, if you allow us to share data with a partner for a service you requested).

Information you choose to share publicly (e.g. comments, reviews, or publicly posted content) may be visible to others including site visitors, search engines, or third-party platforms.

Data Retention

We retain personal data only as long as necessary for the purposes for which it was collected — e.g.:

• For enquiries/bookings: until the booking or enquiry process is completed, plus a reasonable period for follow-up, records, or legal/administrative purposes.

• For comments or content you publish: unless you request deletion or we are required to remove it.

• For security logs, backups, and site maintenance records: for a period necessary for troubleshooting or compliance with legal obligations.

After the retention period, we will securely delete or anonymize your personal data.

Your Rights

Depending on your location and applicable law (including data-protection legislation), you may have the right to:

• Request access to the personal information we hold about you.

• Request correction or updating of your personal data.

• Request deletion of your personal data (subject to legitimate legal or business retention obligations).

• Withdraw consent to certain processing activities (where consent was the basis).

• Object to certain processing where legitimate interests are involved.

If you wish to exercise any of these rights, or have questions about our data practices, please contact us at:

info@drotskys.com

Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, misuse, or disclosure. While no online service can guarantee 100% security, we commit to reasonable safeguards and continuous monitoring to maintain the integrity and confidentiality of your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in practices, features, or legal requirements. The “Last updated” date will be revised accordingly. If we make significant changes, we will notify you (e.g., via email or a notice on the website) when required.

Contact Information

If you have any questions, requests, or complaints regarding this Privacy Policy or data processing at Drotsky’s Cabins, you can reach us at:

Email: info@drotskys.com
Address: Drotsky’s Cabins, Okavango Panhandle, Botswana